We are pleased to announce, that in line with our strategic business plan, our new West Coast Diligence Centre opened for business in January of this year.
Located at number 1 Smithhills Street, Paisley, PA1 1EB, this attractive and modern office facility is the perfect base for our West Coast Citation & Diligence operations.
By establishing this new unit, we have now consolidated most of our West Coast Sheriff Officer services, by bringing together personnel from our former Hamilton, Dumbarton and Paisley offices, whilst also relocating personnel from our HQ in Glasgow.
We are confident that our new base of operation will provide enhanced levels of service delivery for the benefit of all clients and other stakeholders.
In addition to housing our West Coast Diligence personnel, our Summary Warrant Operations Team (SWOT), including Officers and support personnel are also now co-located and better connected, which will result in greater operational efficiency.
Other support teams have also relocated, including our Investigations team and HR personnel, who now have the use of a dedicated, modern training suite.
As an IIP company, we want to provide the very best working environment for our personnel, who are the critical X Factor when delivering highly professional Sheriff Officer service. So far, staff feedback has been very positive.
Going forward, we have ample room for growth and it is our intention to establish a full backup Contact Centre to support our BCP, whilst also providing overflow space for our Glasgow based contact centre.
David Walker, Managing Partner, remarked that, “We are very excited about our New West Coast Diligence Operation, this project has enabled us to consolidate our west coast Sheriff Officer and Support Resource, which now enables us to deliver an even more efficient and professional Citation and Diligence service for the benefit of all clients, whilst also providing our people with the modern and comfortable working space they deserve.”