Walker Love has a duty and responsibility for enforcing civil law in Scotland and our values represent the very essence of our firm. We treat our clients, and by extension their customers, ethically and fairly and we deliver the firms values in all that we do.
Partnership
We work collaboratively within our firm, with our clients and with debt advice agencies to achieve successful outcomes and resolutions.
Trusted
We build long term and close relationships with our clients and in doing so become confidants and trusted advisers. Our clients receive and experience our services, expertise and value added commercial advice which helps them to achieve their business & project objectives.
Reliable & Accessible
We are established, experienced and dependable. Our clients, and their customers, can access our services at a location, time of day and using a variety of methods – face to face, telephone, online – which is convenient to them.
Relevant
We provide clients and their customers with relevant expertise at so many different levels and at differing times. By being straight-forward our clients, and by extension their customers, never feel that they are being taken over or the relationship is cluttered with too many people because we are clear, upfront, trustworthy and consistent.
We are committed to ensuring that the Financial Services Authority’s guidelines on Treating Customers Fairly (TCF) are rigorously applied throughout our whole organisation for the benefit of all stakeholders >more
Progressive
Our clients are always looking for ways to improve their operations, and at Walker Love we match this need by being proactive and by consistently delivering solutions that they understand, can implement and from which they gain improvement.