It is vital that in a depressed economic environment, where circumstances are sensitive, and many customers become unable to meet their conditions of sanction and/or repayment schedules, that banks, building societies, finance houses and credit card providers not only secure prompt payment but recover as much of the monies they are owed as quickly as possible.
Our services include:
By working with our financial services clients and developing a deep understanding of their values, approach to customer care and treating their customers fairly, we have developed and refined our financial services collection techniques for tracing individuals, collecting debts and improving the amount of cash flowing in, and customer intelligence available, to our client.
We provide our financial services and debt purchaser clients with a range of enforcement, debt recovery and investigation services which are:
- Tailored to the specific requirements of the financial services industry.
- Proven to provide successful outcomes – we also have a good success rate in collecting written-off debt as well as potential bad debt.
- Accredited – we are an Investors in People business and an active member of the Credit Services Association.
- Walker Love is authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006). By way of clarification, Local Authority debt, such as Council Tax, Non Domestic Rates and other miscellaneous bills are not regulated by the Financial Conduct Authority.