Covid-19 – Payment plan reduction form

If you are having difficulty paying your arrears as a result of the COVID-19 pandemic please complete this form and enter your proposed reduced payment plan amount and we will revert back to you as soon as possible.


Flexible payment terms can be agreed to help you at this time but please ensure that you continue to make payments to your account at a reduced rate until you receive a response from us.


If you are paying by Direct Debit, you will require to allow a minimum of 10 working days from the date of agreement to your initial payment.


Please note: by submitting contact information to us via the form below, you are providing consent for Walker Love to contact you by phone, SMS or email regarding your account.

  • Personal Details

  • Reference Number:
  • Full Name:
  • House Number and Street:
  • Town:
  • County:
  • Country:
  • Post Code:
  • Contact Details:

  • Daytime Telephone:
  • Evening Telephone Number:
  • Mobile:
  • Your Email:
  • Confirm Email:
  • Repayment Proposal

  • Current Repayment Amount (if applicable) £:
  • Frequency:
  • Reduced Repayment Amount £:
  • Frequency:
  • Method:
  • Commencement Date:
  •  

  • Which of the following applies to you?